Vinted Users Express Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size where appropriate, which has left users frustrated.
Sizing System Updates
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
